Shipping policy

Where we ship

We currently ship to addresses in the United States, including APO/FPO addresses where the carrier allows.

Shipping cost

Shipping is free on every order, with tracking.

Processing and delivery times

Orders are prepared and handed to the carrier within 1 to 3 business days. Delivery then usually takes 6 to 10 business days. Busy periods such as Black Friday and the weeks before Christmas can add a few days.

Tracking

When your order ships, we'll email you a tracking link. If you haven't received it within 4 business days of ordering, check your spam folder or email us.

Duties and taxes

Prices include any import duties. You won't be asked to pay extra fees on delivery.

Late or missing orders

If your tracking hasn't updated for 7 days, or your order hasn't arrived within 20 business days, email us at support@everwickhome.com with your order number. We'll investigate with the carrier and send a replacement or a full refund if the parcel is lost.

Wrong address

Please check your shipping address at checkout. If you spot a mistake, email us within 12 hours of ordering and we'll do our best to correct it before it ships.